Terms of service

TERMS OF SERVICE – FrostWave

Last Updated: 6/20/2026

OVERVIEW

Welcome to FrostWave. Throughout the site, the terms “we”, “us” and “our” refer to FrostWave. FrostWave operates this website and store, including all related information, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use our Services.

SECTION 1 – ELIGIBILITY

You must be at least the age of majority in your jurisdiction to use this site or have parental/guardian consent. You agree to provide accurate and complete information when making purchases or creating an account.

SECTION 2 – PRODUCTS & REPRESENTATION

We strive to display our products as accurately as possible. However:

  • Colors and appearance may vary depending on your device

  • Product visuals (including renders) are for illustrative purposes

  • Cooling performance may vary depending on environment and usage conditions

We reserve the right to modify or discontinue products at any time.

SECTION 3 – ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase. Orders are only accepted once confirmed by us.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities per customer

  • Cancel suspicious, bulk, or high-risk orders

Orders may not be modified or canceled after processing has begun.

SECTION 4 – PRICING & PAYMENTS

Prices are subject to change at any time. You agree to provide accurate billing and payment information.

You are responsible for:

  • Applicable taxes

  • Shipping fees

  • Customs/import duties (if applicable)

SECTION 5 – SHIPPING & DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Carriers

  • Customs

  • Weather or global logistics disruptions

Risk of loss transfers to you once the product is handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY & BRAND USE 🚨

All content on this site (including images, branding, product visuals, and marketing materials) is owned by FrostWave.

You may NOT:

  • Reuse product images for commercial purposes

  • Use FrostWave branding, logos, or media

  • Resell content or represent yourself as FrostWave

👉 Commercial use, bulk resale, or licensing requires PRIOR WRITTEN APPROVAL.
Unauthorized usage may result in legal action.

SECTION 7 – BULK ORDERS & COMMERCIAL USE 🔥

Bulk purchases, resale, or commercial use may be subject to:

  • Order review and approval

  • Additional terms or agreements

  • Licensing or usage fees

We reserve the right to cancel or restrict bulk orders that violate these Terms.

SECTION 8 – THIRD-PARTY SERVICES

We may provide access to third-party tools and services. These are provided “as is” without warranties.

SECTION 9 – SHOPIFY RELATIONSHIP

All purchases are made directly with FrostWave. Shopify is not responsible for any transactions or issues related to your order.

SECTION 10 – PRIVACY

Your use of our Services is governed by our Privacy Policy [LINK].

SECTION 11 – USER FEEDBACK

By submitting feedback or reviews, you grant us a worldwide, royalty-free license to use it for marketing and business purposes.

SECTION 12 – ERRORS & INACCURACIES

We reserve the right to correct errors or cancel orders if information is inaccurate.

SECTION 13 – PROHIBITED USES

You may not misuse the Services, including:

  • Fraudulent activity

  • Data scraping or automation

  • Impersonation

  • Abuse of promotions or systems

Violations may result in account termination.

SECTION 14 – DISCLAIMER OF WARRANTIES

Products and services are provided “as is” without warranties of any kind.

We do not guarantee:

  • Specific cooling results in all environments

  • Uninterrupted service

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, FrostWave shall not be liable for any indirect or consequential damages.

SECTION 16 – TERMINATION

We may terminate access to our Services at any time for violations of these Terms.

SECTION 17 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which FrostWave operates.

SECTION 18 – CHANGES TO TERMS

We reserve the right to update these Terms at any time.

SECTION 19 – CONTACT INFORMATION

FrostWave Support
📧 support@getfrostwave.com

For bulk inquiries, licensing, or commercial use, please use our contact form.