Privacy policy
PRIVACY POLICY – FrostWave
Last updated: June 20, 2026
OVERVIEW
FrostWave operates this website and store, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify.
This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Services.
By using our Services, you agree to the collection and use of your information as described in this policy.
PERSONAL INFORMATION WE COLLECT
We may collect the following categories of personal information:
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Contact Information: Name, email, phone number, shipping and billing address
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Payment Information: Processed securely via Shopify and payment providers (we do not store full card details)
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Order & Transaction Data: Items viewed, added to cart, purchased, or returned
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Device & Usage Data: IP address, browser type, interaction data, and site behavior
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Communications: Messages you send through our contact forms or support channels
HOW WE COLLECT INFORMATION
We collect information:
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Directly from you (when you purchase, contact us, or fill out forms)
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Automatically (via cookies, tracking pixels, and analytics tools)
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From service providers (Shopify, payment processors, fulfillment partners)
HOW WE USE YOUR INFORMATION
We use your personal information to:
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Process orders and payments
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Deliver products and services
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Provide customer support
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Improve website performance and user experience
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Prevent fraud and unauthorized activity
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Send updates about your order
MARKETING & ADVERTISING 👀
We may use your data to:
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Show personalized ads (e.g., Facebook, TikTok, Google)
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Retarget visitors who interacted with our store
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Send promotional emails or offers (you can unsubscribe anytime)
👉 We do NOT sell your personal information for profit.
👉 We only share data with trusted partners to operate and grow our business.
COOKIES & TRACKING TECHNOLOGIES 🍪
We use cookies and similar technologies to:
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Remember your preferences
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Analyze traffic and behavior
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Improve performance
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Deliver relevant ads
You can disable cookies in your browser settings, but some features may not function properly.
SHARING YOUR INFORMATION
We may share your data with:
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Shopify (store infrastructure)
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Payment providers (secure transactions)
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Shipping & fulfillment partners (order delivery)
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Marketing platforms (ads + analytics)
We only share data necessary to perform these functions.
BULK INQUIRIES & COMMERCIAL REQUESTS 🔥
If you submit a bulk inquiry or commercial request through our contact form, we may collect additional information such as:
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Intended usage (personal vs commercial)
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Estimated order quantity
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Licensing or branding requests
This information is used strictly to evaluate and respond to your request.
DATA SECURITY 🔐
We take reasonable measures to protect your information.
However, no system is 100% secure. We recommend not sharing sensitive data through unsecured channels.
DATA RETENTION
We retain your information only as long as necessary to:
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Fulfill orders
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Comply with legal obligations
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Resolve disputes
YOUR RIGHTS
Depending on your location, you may have the right to:
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Access your personal data
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Request corrections
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Request deletion
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Opt out of targeted advertising
You can contact us to exercise these rights.
CHILDREN’S PRIVACY
Our Services are not intended for children under 16. We do not knowingly collect data from minors.
INTERNATIONAL DATA TRANSFERS
Your data may be processed in countries outside your own, including the United States.
THIRD-PARTY LINKS
We are not responsible for the privacy practices of third-party websites linked on our store.
CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Updates will be posted on this page.
CONTACT US
FrostWave Support
📧 support@getfrostwave.com
📍 120 Navigator Dr, Ste 3303, Daytona Beach, FL, 32117, US
For privacy-related requests, please contact us directly.